Banking Customer Service Job Description:

1. Should be able to provide information and assistance to customers and also cross sell products in the credit card centre.
2. Handle client problems, answer general inquiries and complaints. Must have complete knowledge of bank regulations and policies.
3. Should have at least 2 years of experience in the banking and financial domain.
4. Should have excellent inter-personal, communication and computer skills. Should be ready to perform teller work if needed.
5. Should possess a degree of Business Administration from a recognized university.

Banking Customer Service Resume Objective:

I am seeking employment as a Customer Service Representative or Office Administrator in a reputed banking organization where I can make use of my abilities and 7 years of experience in private client counseling, customer complaints, account retention, sales maximization and developing new business for achieving the goals of the company.